Cookies Policy

We use cookies to enhance your browsing experience and improve the functionality of our website.

What are Cookies?

Cookies, also known as browser or tracking cookies, are small text files stored on a user's device (computer, smartphone, tablet) by their web browser. They contain information that can be used for a range of purposes such as login persistence, session handling, analytics collection, and more.

Why Do We Use Cookies?

We use cookies to ensure the functionality and performance of our website are optimal. Some essential features rely on cookies being enabled in your browser settings.

Essential Cookies

These cookies are necessary for our website's basic functions, such as user login, secure connection (HTTPS), and platform navigation.

Authentication: Ensures you remain logged into our website.
Session management: Manages user sessions to provide a smooth browsing experience.
Security: Helps protect your data with encryption and secure connection protocols.

Session Cookies

These cookies are temporary, lasting only for the duration of your visit. They help us manage login, navigation, and preferences during each session.

Login persistence: Remembers you after logging in.
Navigation management: Enhances our website's user interface based on browsing history.
Session handling: Improves performance by reducing server requests.

Persistent Cookies

These cookies are stored for a longer period, typically between sessions or visits. They help us understand your preferences and optimize the platform accordingly.

Preference storage: Remembers language settings and other site-specific choices.
Device recognition: Enhances our understanding of user behavior across devices.
Security-related cookies: Improves security by monitoring access points and login attempts.

Functional Cookies

These are not strictly essential but enhance your browsing experience by storing preferences or improving functionality.

Cookie consent management: Provides an option to manage cookie acceptance settings.
Language setting storage: Remembers language choices across sessions.
Accessibility features: Offers adjustments for visual and interactive accessibility improvements.

Analytics and Performance Cookies

These cookies help us evaluate our website's performance, user engagement patterns, and areas of improvement.

Google Analytics: Monitors page views, unique visitors, bounce rates, time on site, etc., to guide platform optimisation.
Site search analytics: Helps understand the effectiveness of internal search functionality.
Event tracking: Measures how users interact with certain features or pages.

Preference and Language Settings

We store preference settings locally to enhance your experience:

Language selection: Saves language preferences for each session.
Accessibility options: Stores selected accessibility features, such as text size adjustments or color schemes.

Login/Session Continuity

We maintain login persistence through cookies. This ensures that you remain logged in when returning to our website.

Device Recognition

Cookies help us recognize the devices used by visitors. This is crucial for enhancing user experience and improving analytics:

Unique visitor tracking: Identifies users across sessions.
Browsing device identification: Enhances understanding of user behavior.

Security-Related Cookies

We use cookies to enhance security features, including access point monitoring and login attempt logging.

Browser Storage Technologies

In addition to traditional cookies, modern browsers support other local storage technologies. These include:

localStorage: Stores data locally within the browser.
sessionStorage: Provides temporary storage for session-specific data.
IndexedDB: Offers structured storage for complex data types and relationships.

Third-Party Integrations

We integrate services from third-party providers to enhance our platform's functionality. These may include analytics tools, marketing platforms, or content delivery networks:

Analytics integrations: Enhances understanding of user behavior through collaboration with other service providers.
Marketing and communication preferences: Manages consent for receiving external communications.

Marketing/Communication Preferences

Cookies are used to store your choices regarding external email subscriptions, promotional offers, or newsletter updates.

Cookie Consent Management

We provide users with the ability to manage their cookie acceptance. This includes:

Initial consent prompts: Provides an opportunity to opt-out of cookies upon initial visit.
Consent management interfaces: Enables adjustments at any point for those who initially opted-in or later want to change preferences.

Browser Cookie Controls

Users can control cookie settings through their browser's interface or our specific consent pages:

Cookie blocking tools: Enable users to opt-out of all cookies from websites they visit.
Privacy mode/Incognito browsing: Temporarily blocks third-party cookies for private sessions.

Clearing or Disabling Cookies

Users have the option to clear existing cookies, manage cookie settings through browser preferences, or delete specific cookies:

Delete stored cookies: Option within most browsers allows clearing all cookies associated with a particular website.
Manage stored permissions: Allows controlling whether to accept or decline cookies from websites.

Site Functionality Impact when Cookies are Disabled

Please note that disabling essential cookies can impact functionality and security features of our platform, such as login persistence and secure connection protocols. You may experience issues logging in or navigating the site securely without enabling these necessary cookies.

Technical Diagnostics and Performance Optimisation

Cookies aid technical diagnostics to identify performance bottlenecks:

Anomaly detection: Monitors for unusual patterns that could indicate technical problems.
Event tracking: Analyzes user interactions with specific features for insight into functionality improvements needed.

Aggregated Analytics Information

We collect aggregated data through analytics cookies, helping us understand trends and areas requiring attention in platform improvement:

User behavior analysis: Studies how users navigate the website to identify room for growth.
Conversion tracking: Measures success of promoted elements or key functionalities.

User Experience Improvements

Our aim is continuous enhancement based on insights gained from analytics data, preference settings, and device recognition.